Terms & Conditions
Highlander Waterproofing
Last Updated: March 16, 2026
Welcome to Highlander Waterproofing. These Terms & Conditions govern the use of our website and communication services, including SMS/text messaging and phone communications related to appointments, estimates, service updates, and customer support.
By using our website or opting into communications from Highlander Waterproofing, you agree to the following terms.
SMS & Call Terms and Conditions
Program Name
Highlander Waterproofing Customer Communication Alerts
Program Description
By providing your phone number and opting into communications from Highlander Waterproofing, you agree to receive SMS text messages and phone calls related to:
Appointment scheduling and reminders
Estimate confirmations
Service updates
Project notifications
Customer support communications
Occasional promotional or informational messages related to our services
These communications help keep customers informed about basement waterproofing, crawl space repair, foundation repair, sump pump systems, and related services offered by Highlander Waterproofing.
Message Frequency
Message frequency varies based on your appointments and service needs. Expect approximately 1–5 messages per month, depending on scheduled services, appointment reminders, and project updates.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan. Contact your mobile carrier for details regarding your messaging plan.
Opt-Out Instructions
You may unsubscribe from SMS messages at any time by replying:
STOP
After sending STOP, you will receive one confirmation message indicating that you have been unsubscribed. No further messages will be sent unless you opt in again.
Help Instructions
If you need assistance with the messaging program, reply:
HELP
or contact our support team directly.
Customer Support
For help with messages, services, or appointments, contact:
Highlander Waterproofing
Phone: 877-415-0564
Website: https://highlanderwaterproofing.com
Contact Page: https://highlanderwaterproofing.com/contact-us/
Privacy Policy
Your privacy is important to us. Information collected through SMS communications is handled according to our privacy policy.
View our privacy policy here:
https://highlanderwaterproofing.com/privacy-policy/
Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages.
Website Terms of Use
Use of Website
The Highlander Waterproofing website is provided for informational purposes related to our waterproofing, crawl space, and foundation repair services.
Users agree not to misuse the website or attempt unauthorized access to any portion of the website or its systems.
Service Information Disclaimer
While we strive to ensure the accuracy of all information provided on our website, Highlander Waterproofing reserves the right to modify or update website content, service offerings, or pricing at any time without notice.
Intellectual Property
All content on this website, including text, graphics, logos, images, and branding, is the property of Highlander Waterproofing unless otherwise stated. Unauthorized use or reproduction is prohibited.
Limitation of Liability
Highlander Waterproofing shall not be liable for any damages resulting from the use of this website or from communications sent through our messaging services.
Updates to Terms
Highlander Waterproofing may update these Terms & Conditions at any time. Continued use of the website or communication services after updates indicates acceptance of the revised terms.
Contact Information
Highlander Waterproofing
Website: https://highlanderwaterproofing.com
Phone: 877-415-0564
Contact Page: https://highlanderwaterproofing.com/contact-us/